Signature Day Spa At South Shore Mall Inc, 1701 Sunrise Highway, Bay Shore, Reviews and Appointments (2024)

Jennifer Acosta

12 Jun 2018

REPORT

Horrible horrible experience, never going here again! The girl that sits behind the counter has a very bad attitude & did a very poor job! She rushed to do my nails & did not do what I had asked for. ... Read More

Horrible horrible experience, never going here again! The girl that sits behind the counter has a very bad attitude & did a very poor job! She rushed to do my nails & did not do what I had asked for. Also this place is unsanitary, I did not see anyone open up fresh new packs at all while I was there. The man that was at the counter when you first walk in was very nice and understanding about the whole situation but never again. 1st and last time going to this location. I highly suggest Lu Lu's Nail Spa in Mount Sinai. Read Less

Alexandra Alvarez

15 May 2018

REPORT

Some of these reviews might be fake because I come here to get my eyebrows done every couple of weeks. And I needed my nails done quick so I took a chance. My GEL manicure was terrible peeling off aft... Read More

Some of these reviews might be fake because I come here to get my eyebrows done every couple of weeks. And I needed my nails done quick so I took a chance. My GEL manicure was terrible peeling off after a couple of days, was filed crooked, burned when I put my nails in the UV dryer. And with my regular pedicure the polish started to peel a day later and my pedicures usually last at least 2 weeks. Also looks like they reuse the disposable liners for the pedicures GROSS!! I noticed the liner had residue of blue before she even started the water. They don't seem to care about the customers the lady that did my nails snatched her tip from me not even a thank you. I will never get my nails done here again!! Read Less

Ruth Oliveras

12 May 2018

REPORT

I HAVE NEVER Had Such A Horrid experience in a Nail place. This was my first time in this Establishment. I needed a Basic Pedicure and Manicure. I usually bring my own colors simply because I like to ... Read More

I HAVE NEVER Had Such A Horrid experience in a Nail place. This was my first time in this Establishment. I needed a Basic Pedicure and Manicure. I usually bring my own colors simply because I like to select what I want in advance and buy quality nail polish brands. The only reason I selected one star is simply to warn others about this place,PLEASE SAVE YOUR MONEY AND DO NOT GO HERE!!I do not mind paying good money if you do a good job at my nails,I am a great tipper as I know what it is like to work in this industry.This person I had was trying to push for a higher priced pedicure and manicure,I gently explained to them that right now I just wanted the basics covered and that in my following visit I would gladly do an upgraded service. The minute I mentioned that she was visibly upset and started to rush my pedicure. She never cleaned my cuticles nor pushed them back and the botched nail polish job was horrid. She then proceeded to get upset when I mentioned how I did not like how my toes looked at all and I told her my cuticles looked horrible,she retorted "I pushed back"-I told her I no longer wanted my manicure done. Extremely disappointed and dissatisfied. Had I had a decent experience I would have gladly returned for a Spa package pedicure or manicure,But if a Nail place cannot even accomplish a Basic mani and pedi,Why would I want to give you my business Ever again?UPDATE: After speaking with Danny,He stated he would re-do the pedicure over the phone free of charge. I had written my review prior to actually speaking to Him. I appreciate the effort on his part but the professionalism was completely lacking. He made me feel uncomfortable and the rest of his employees were speaking about me in their language while he selected the person to do my pedicure. He was loudly speaking in front of all of the clientele about the above review which was done because of the experience I had. Lucky for him,Coming from a customer service background myself,I KNOW what it is like to give Good customer service and though he re-did the pedicure,the way he spoke especially mentioning how I also work in the mall (Based off of my uniform)was uncalled for and Classless.I have to Commend LUCY who did my pedicure over. She did such a Wonderful Job and I would have been returning simply for her because of how she did but unfortunately I still stand with my choice of not returning here after this experience. I am standing by with complete honesty and this whole experience left a very sour taste in my mouth. Read Less

Dana Garcia

11 May 2018

REPORT

I am SO happy to have stumbled across Signature Day Spa, Keyla is the absolute best nail artist I have ever been able to find. She truly is an artist that cares if you are leaving happily or not - mak... Read More

I am SO happy to have stumbled across Signature Day Spa, Keyla is the absolute best nail artist I have ever been able to find. She truly is an artist that cares if you are leaving happily or not - making sure to always give you her best work. Everything is one on one, so you never have to feel rushed or like you don't matter along with the seventeen other customers trying to get their nails done, waiting in a walk in line at the same time (it's the worst).I tend to be a bit picky when it comes to my gels and let me tell you, Keyla nails it every time (did ya catch that pun?) but really, she does, my pointer finger is weird and crooked and my nail ALWAYS gets put on looking more crooked than ever before. But she totally got it perfectly, noting that indeed, my finger is crooked... however, somehow this woman got it right and straight looking.To top it all off, she's totally down to get crazy with designs and challenge herself when it comes to something on the more unique side. I tell ya, I look forward to testing her artistic abilities! Read Less

Laura Wtfsky

22 Apr 2018

REPORT

I have been coming here for 7 years since i’m 13. I absolutely love the french & ombré acrylics done here, you just have to find the right person for you everyone has different preferences . I would s... Read More

I have been coming here for 7 years since i’m 13. I absolutely love the french & ombré acrylics done here, you just have to find the right person for you everyone has different preferences . I would stay away from the girls who do acrylics in the first 2 chairs to the left, everybody to the right and towards the back are great. Always seated in the same station so it should be obvious, although sometimes things are priced a bit high.. I usually walk out satisfied and loving my acrylics . There have been a few times where i haven’t been happy with the wait or service , only on weekends so usually i go during the week. Kayla & Vivian are great Read Less

Lisa Gosselin

18 Apr 2018

REPORT

Yo if you want top notch expertise and quality go to this place. Best nail salon I've ever been in and I've been to my fair share. I always ask for the man named Ricky. He speaks well and communicates... Read More

Yo if you want top notch expertise and quality go to this place. Best nail salon I've ever been in and I've been to my fair share. I always ask for the man named Ricky. He speaks well and communicates with me as he goes about the length of my nail and the shape and the color. I always get in grown toe nails in my big toe I've even had to get then surgically removed and he is very knowledgeable about how to get them out. He is very gentle and pays attention to details. He even has shown me how to get them out myself the right way so my skin doesn't grow more into the nail and make the problem worse. I've never had to wait to get in here. The massage chairs are amazing and the whole place is very clean. With the pedicures they do a whole range of things like a leg scrub/massage and the water even changes colors. Jack is very knowledgeable about his craft and does a fantastic job every time. I visit here every time I'm in town and highly recommend you do the same! Love this place!!! Read Less

Angela W.

21 Oct 2017

REPORT

My 16 year old daughter came here to get her nails done and they guy cut her cuticle while he was doing her nails and he continued to work. When I returned to.complain, the OWNER WAS WORST...DONT GO H... Read More

My 16 year old daughter came here to get her nails done and they guy cut her cuticle while he was doing her nails and he continued to work. When I returned to.complain, the OWNER WAS WORST...DONT GO HERE, IT'S LIKE A GJETTO CHOP SHOP Read Less

Denise Vanegas

26 May 2017

REPORT

I only gave one star because I can't put zero. Worst nails I've ever gotten and expensive, I told them I didn't like them and wanted them fixed and was ignored. Never again.

Jodi Mercedes

21 May 2017

REPORT

I don't know how this place has any bad reviews!? I always have a wonderful experience and the owners are funny and so nice!The French tip is alway done perfectly!I love this place!And very well pr... Read More

I don't know how this place has any bad reviews!? I always have a wonderful experience and the owners are funny and so nice!The French tip is alway done perfectly!I love this place!And very well priced! Read Less

Juanita la nena

19 May 2017

REPORT

I took my daughters to get there nails done one of my girls came out in tears the girl that her nails did a horrible job when my daughter asked for ombré they told her she couldn't afford it.. so I de... Read More

I took my daughters to get there nails done one of my girls came out in tears the girl that her nails did a horrible job when my daughter asked for ombré they told her she couldn't afford it.. so I demand for them to redo her nail the girl linda told her she wasn't going to redo it mean while my daughter is getting ready for prom.. I will ever go there again. They r rude n have no idea what they r doing Read Less

Alisha Howell

14 Feb 2017

REPORT

(WARNINGGGGG !!!) (DIRTY)THESES REVIEWS ARE BETTER THEN THE WAY THEY DO NAILS STAY FAR AWAY FROM THIS PLACE ITS NOT WORTH IT THE WORKERS ARE RUDE AND TALK ABOUT YOU IN THEIR LANGUAGE'S ALL DAY TO THE ... Read More

(WARNINGGGGG !!!) (DIRTY)THESES REVIEWS ARE BETTER THEN THE WAY THEY DO NAILS STAY FAR AWAY FROM THIS PLACE ITS NOT WORTH IT THE WORKERS ARE RUDE AND TALK ABOUT YOU IN THEIR LANGUAGE'S ALL DAY TO THE POINT ITS UNCOMFORTABLE I HATE THIS PLACE THE EQUIPMENT IS DIRTY. ON TOP OF THAT THEY FILLED MY NAILS UNTIL I WAS BLEEDING AND TOLD ME "ITS FINE, YOU GO PAY NOW" ITS A SHAME THAT THERE STILL IN BUSINESS.....................STAY AWAY NOT WORTH IT!!!!!!!!!!! ALL THE NAILS ARE SHAPED BUMPY AND DONE SLOPPY JUST CHECK ON THEIR INSTAGRAM PAGE Read Less

C Lopez

14 Oct 2016

REPORT

I'm giving 5 stars just to Rosie. She does my eyebrows all the time and I've never had a problem with her. She takes her time, is very friendly and always does my eyebrows how I want them. As for the ... Read More

I'm giving 5 stars just to Rosie. She does my eyebrows all the time and I've never had a problem with her. She takes her time, is very friendly and always does my eyebrows how I want them. As for the rest of the spa: I give 1 star, I got gel nails for my wedding and a pedicure. The worst! Was told they couldn't do gel on toes, toe nail polish was peeling that same night. Aside from that the people were so rude and kept rushing me. I will never get my nails done here again! Read Less

Philo M.

23 Apr 2014

REPORT

My experience was some of the people there are rude; the person that did my nails did a very poor job. I have been there several times tried different people with the same outcome. . I do not recommen... Read More

My experience was some of the people there are rude; the person that did my nails did a very poor job. I have been there several times tried different people with the same outcome. . I do not recommend this place. Read Less