Urgent Care | Conditions & Treatments | UR Medicine (2024)

UR Medicine Urgent Care provides you the care you need—and quickly—from Rochester's top-ranked health care network. Our Urgent Care locations are the right choice for any illness or injury that requires care within 24 hours, as well asconditions that are not life-threatening.

You can walk into any of our many locations without an appointment. And while Urgent Care is not open 24/7 like our emergency room, most patients are seen and treated within an hour.On site labs and imaging services (X-ray only)make for speedy diagnosis, so you never have to wait to find out if that sore throat is really strep.

Times may vary depending on the number of patients at the center and the type of injuries or illnesses. If you need tests such as imaging services (X-ray only) or labs, it may require extra time.

On My Way

When you use “On My Way,” it tells us you’re coming to Urgent Care so we can reduce your wait time and better prepare for your visit. Please note that wait times are based on our best estimate, and we need to see patients based on the severity of their illness. Using “On My Way” doesn’t guarantee a scheduled time slot you’ll be seen, but will ensure important information is documented along with your arrival.

Urgent Care is here to support, not replace, care from your regular doctor. In addition to our general Urgent Care locations, we also offer Orthopaedic Urgent Care for sprains, strains, fractures, sports injuries, or broken bones.

UR Medicine Urgent Care provides care to everyone, and you do not need to be a UR Medicine patient to be seen. If you are a UR Medicine patient, your electronic medical record will be updated automatically. If you aren't a UR Medicine patient, we will send a report to your primary care physician.

Conditions Commonly Treated At Urgent Care

Locations

View All Locations

Urgent Care - Spencerport

Part of Strong Memorial Hospital

42 Nichols Street, Suite 1
Spencerport, NY 14559

Urgent Care - Canandaigua

Part of FF Thompson Hospital

699 South Main Street, Suite 5
Canandaigua, NY 14424-2208

UR Medicine Urgent Care accepts the following insurance carriers. Each carrier may offer several different plans, and UR Medicine may not accept all of these plans. Please contact your insurance carrier to learn if UR Medicine accepts your particular plan, and whether the services you need are covered under your plan.

• Aetna
• Cigna
• Excellus BlueCross BlueShield
• Fidelis
• Medicaid
• Medicare
• Monroe Plan/Your Care
• MVP
• United HealthCare

As with most urgent care centers, we request payment at the time of your service. Fees vary depending on the level of service you need. If you have questions about insurance or payment, please ask our reception staff when you arrive. We are always happy to help.

You can pay your bill online using our online bill payment system.